PLEASE NOTE: CHRISTMAS LAST POSING DATES ARE AS FOLLOWS DUE TO STAFF LEAVE.
UK ORDERS MUST BE PLACED BEFORE 12 NOON ON TUESDAY 10TH DECEMBER 2024.
INTERNATIONAL TRACKING & SIGNED SERVICES PLEASE SEE BELOW FOR LAST POSTING DATES:
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Monday 2 December |
Australia, Brazil, Bulgaria, Cyprus, Finland, Greece, Israel, Italy, Malta, Mexico, Norway, Portugal, Romania and Sweden |
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Czech Republic, Malaysia, New Zealand, Poland, Saudi Arabia, Spain, Turkey and United Arab Emirates (UAE) |
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Tuesday 10 December |
Austria, Denmark, India, Lithuania, Philippines, Qatar, Slovakia and Slovenia |
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Belgium, Canada, China (People’s Republic), Croatia, Estonia, Hungary, Iceland, Latvia, Luxembourg, South Korea, Thailand and USA |
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France, Germany, Hong Kong, Ireland, Japan, Netherlands, Pakistan, Russia, Singapore, Switzerland and Taiwan |
ALL ORDERS PLACED AFTER 12 NOON ON 10TH DECEMBER 2024 AND UP TO 1ST JANUARY 2025 WILL NOT BE SHIPPED UNTIL WEEK COMMENCING 6TH JANUARY 2025.
1. When will my order be dispatched?
All orders are usually dispatched within 5 working days.
2. How long will my order take to arrive?
Items being delivered within the UK will usually take 5 working days to arrive. International items may take up to 10 working days to arrive.
3. Do you ship internationally?
Yes, International deliveries are sent out via Royal Mail international track and trace and can take up to 10 working days to arrive.
4. How will my order be shipped?
All of our items are sent out via Royal Mail
5. What is your returns policy?
We offer full refunds within 14 days if the incorrect product has been sent out in error or the item arrives damaged. Please email [email protected] if you would like to request a return.
6. Do you offer exchanges?
We do not offer exchanges.
7. How do you take payments?
All of our payments are processed via PayPal.
8. My item hasn't arrived.
If your item hasn't arrived, please email [email protected] with your order number and we'll look into this.